Letter tool

Write a refund request

Fill in your own facts. The letter is built in this browser. Beanhand does not receive it, store it, or send it to an airline.

General information and a letter template only. Not legal advice. Not a law firm. No attorney-client relationship. We don't contact airlines or handle disputes for you.

Sentences in the letter that mention 14 CFR Part 260 follow the rules guide. Last verified: November 10, 2026. Read the rules and the source list before you send anything.

Your name

Email Optional. Printed on the letter so the airline can reply. Not sent to us.

Phone Optional.

Mailing address Optional.

Airline

Booking reference

Ticket number Optional.

Travel date Optional. Use the date on your confirmation.

Flight numbers Optional.

Flight details Cities, airports, and the original and changed times if you have them. Do not guess.

What happened

What happened, in your own words

Amount paid Copy the amount from your receipt, including the currency. Example: 428.60 USD for the ticket, or 35 USD bag fee.

Preferred refund method The rule’s default for a refund that is due is the original form of payment. Pick a different method only if you actually agree to it.

Your letter

The date is today on your device. Change it after you copy the letter if you send it later. Printing uses your browser’s print dialog, where you can choose “Save as PDF.”